1-800 Radiator & A/C - Sacramento, California

👍 Bewertungen 📌 Karte ℹ️ Informationen ⏰ Öffnungszeiten

Adresse: 917 N Market Blvd STE A, Sacramento, CA 95834.
Telefon: 63839417.
Webseite: radiator.com
Spezialitäten: Kfz-Ersatzteilgeschäft, Autokühler-Reparaturdienst, Heizkörpergeschäft.
Andere interessante Daten: Abholung vor dem Laden, Lieferdienst, Abholung im Geschäft, Einkaufen im Geschäft, Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz, Schneller Einkauf möglich, Kreditkarten.
Bewertungen: Dieses Unternehmen hat 58 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 3.8/5.

📌 Ort von 1-800 Radiator & A/C

☎️63839417

⏰ Öffnungszeiten von 1-800 Radiator & A/C

Montag: 08:00–17:00
Dienstag: 08:00–17:00
Mittwoch: 08:00–17:00
Donnerstag: 08:00–17:00
Freitag: 08:00–17:00
Samstag: 09:00–13:00
Sonntag: Geschlossen

1-800 Radiator & A/C: Un lugar de confianza para servicios de vehículos en Sacramento

Ubicado en 917 N Market Blvd STE A, Sacramento, CA 95834, 1-800 Radiator & A/C es una empresa que oferece una amplia gama de servicios relacionados con vehículos, incluyendo reemplazos de radiadores, reparación de sistemas de aire acondicionado y venta de accesorios para automóviles.

Características y especialidades

Esta empresa se destaca por su compromiso con la calidad y la atención al cliente. Sus especialidades incluyen:

Kfz-Ersatzteilgeschäft (venta de repuestos para vehículos)
Autokühler-Reparaturdienst (reparación de sistemas de aire acondicionado)
Heizkörpergeschäft (venta de accesorios de calefacción)

Información práctica

Para una mejor experiencia, es recomendable que los clientes conozcan los siguientes detalles:

Abholung vor dem Laden (recogida previa cita)
Lieferdienst (envío)
Abholung im Geschäft (recogida en el establecimiento)
Einkaufen im Geschäft (compra en el establecimiento)
Rollstuhlgerechter Eingang (ingreso accesible para personas con silla de ruedas)
Rollstuhlgerechter Parkplatz (estacionamiento accesible para personas con silla de ruedas)
Schneller Einkauf möglich (compra rápida y fácil)
Kreditkarten (aceptación de tarjetas de crédito)

Bewertungen y recomendaciones

1-800 Radiator & A/C ha recibido una media de 3,8/5 de valoraciones en Google My Business, lo que indica una gran satisfacción entre los clientes. Los empleados están comprometidos con su trabajo y se esfuerzan por brindar una experiencia de cliente excelente, incluso en situaciones de presión. Los clientes han comentado sobre la profesionalidad y la honestidad de los empleados, lo que los hace un lugar de confianza para servicios de vehículos en Sacramento.

Conclusión

Si estás buscando un lugar confiable para servicios de vehículos en Sacramento, 1-800 Radiator & A/C es una excelente opción. Con su compromiso con la calidad y la atención al cliente, sus especialidades y características prácticas, es ideal para cualquier persona que busque reparación, mantenimiento o venta de accesorios para su vehículo. Visita su página web http://www.radiator.com/locations/sacramento-california/ para obtener más información y contactar con ellos.

👍 Bewertungen von 1-800 Radiator & A/C

1-800 Radiator & A/C - Sacramento, California

Derek R.

5/5

Everyone there is working hard. The front desk guys are good at their job. I've done work on the phones for 20 years, and they are knocking out the phone calls and doing a good job at it. listening to them navigate situations tells me I would want their service workers when no one is watching, they would still do the right thing. Good place to work with.

Jesse B.

1/5

Went and got a radiator for a customer vehicle first one had a crack in it on the passenger side. I bring it in they warranty it. The second one has a crack on the driver side and had to wait six days for a return because I finally had enough and just wanted my money back do not recommend.

XxLdinka X.

1/5

Customer service is the best!
I am a commercial owner, so I had to create an account with them. Which they’re not doing over the general phone only on direct location phone. I supposed it made sense.
Had 7 attempts to call, 4 of them didn’t even reach the first stage after you press 1 or 2. Someone picked up the phone and hung up immediately. Well okay, I tried to call a couple of more times and was absolutely unsuccessful.
The last attempt however brought me forward and I was able to stay on the line. The lady who picked up the phone stated the maximum wait time is 10 minutes. Well, I’m okay waiting 10 minutes but not 30…
Also, after the 31 minute mark they just hung up on me. Not even a second passed. Straight away beep beep.
When I called back to ask maybe to come in person and not call them( I have to drive there for like 50-60 minutes). The lady stated: “I do not know, you will have to ask about it your location I will transfer you right now”. And then again wait wait and wait…
At that point just don’t bother yourself with calls. Absolutely useless. Maybe it’s better to be in person with them at the location, but I work far away, and if I can do something over the phone I would like to save me some time and gas.

Tatiana K.

3/5

Sacramento location is so unorganized. After 45 min of waiting for the radiator that was already paid for and was suppose to be ready for pick up, employee helping me gave me a wrong radiator from an old order. There was so much confusion on his part and too much of my time waisted. After about 90 min, lots of yelling and cursing between employees, manager finally straightened things out and found the radiator I came for.
Too many mistakes were made on one order.
Manager (I believe his name is Rubin) gets 5 stars for handling all the issues. Employee helping me did not represent company well.

TEC 1.

1/5

Customer service is the absolute worst if they do answer the phone you are on hold at least 10 to 20 minutes always giving false promises and false delivery times they will tell you whatever they can just to get you off the phone would only recommend this business to my very worst enemy

Jimmy R.

2/5

I purchase a 3 core metal tank radiator from them back in 2004 with a lifetime warranty. I’m happy for it lasting over 15 years. However it recently sprung a major leak requiring me to call in to have it replaced. They did not have my purchase on file but I was fortunately able to find the original purchase invoice for proof of purchase. They were initially unable to find a matching replacement and attempted to get me to accept a less efficient and lesser value plastic tank radiator. After a few more calls and over a week of down time I was finally able to speak with someone at their call center that was able to help get me the correct replacement. Unfortunately the radiator tank was delivered damaged (large dent and bent tube). I cannot have my vehicle down any longer so I was forced to accept it.
Funny thing is the ladies at the shop spoke very poorly of the call center personnel yet the people at the call center was able to get my correct replacement when the shop employees could not.

Patty S.

1/5

They had the radiator I needed & said they'd have to order the heater core on Friday 2/24, assured me it would be in on Monday. Got a call on Monday it was delayed. They didn't give me a receipt (should have cancelled then) but we took a picture of the will call paperwork. By the following Thursday, heard nothing so I called to find out. The guy couldn't find anything they had no record of it. My card was charged, I had a picture of the document but he couldn't find anything. I called again the next day, now they had the invoice but said the order was cancelled & a refund would be issued in 3-5 days but he was going to verify with accounting and call that day to confirm it was processed. Never called. I filed dispute with my card & called again
Back to no record or info. Called again 3/10 this time she had my info on her desk (!?!!) needed my invoice #, don't have one. Now she needs the radiator invoice, but I have the radiator. We around a few times then she said she would process refund right now but that the warehouse sent another radiator, no heater core. She says she processed the refund today, we'll see shortly. The didn't give meds an invoice or document, charged my card (I know my screw up) has no clue when I called to follow up, no follow up from them, cancelled my order but never told me or refunded the charge, don't seem to have been ever planning to get the cheater core or refund to me. Awful business practices, no follow up, no info for me, misleading us on the status & useless blockages to resolve, did not even apologize for litany of errors. Not even a discount or courtesy credit. Never going back & will let people know what awful service & processes they have. Terrible & frustrating is the kindest thing I can say. Would give less than 1 star if I could.

Jason M.

1/5

By far the worst company I've ever had the misfortune to use. Quality of product? Useless. Ability to contact them? Useless. Returns? Once again, useless. If I could give less than 1 star I'd would.